We looked through more than 30 recent reports and sifted out the status, practical guidance and the roadblocks for sustainable digital transformation. Conclusion: Inaction is risky, both for your company – and the planet!
By Alexa Zerkow and Anders Magelund
Digital solutions, or so-called “4th Industrial Revolution” (4IR) technologies will and already are playing a crucial role on the road to achieving the Sustainable Development Goals (SDGs). As we see it, the 4IR is in a nutshell about 1) connecting and fusing together the digital and the biological/physical worlds and 2) giving more people access to more products and services, – better, faster and at a lower cost. At their best, 4IR technologies are enablers for breakthrough solutions, and when applied strategically they can unlock once unimaginable potential to accelerate sustainable development. A seminal initiative by Accenture and GeSI initiated in 2015 set the agenda: the 17 SDGs can be more easily achieved through 4IR tech – not least to cash in on the untapped business potential of the global goals.
Since then, 4IR tech reports assessing sustainability business potential have piled up. We took a deep dive into the findings and read through more than 30 recent reports and approximately 40 recent articles and sifted out the recommendations, practical guidelines, and prospects for businesses, – notably how to understand and exploit the digital solutions for triple bottom line purposes (read more about the concrete 4IR technologies and their sustainability potential in the end of the article).
4IR tech is plenty with exciting opportunities, but there are still roadblocks to conquer. While it is clear that many companies find it challenging to plunge into the 4IR, what is clearer is that inaction is risky, both for your company – and the survival of the planet!
A US$ multi-trillion market
Strategically exploiting 4IR tech “for good” can unlock exponential economic gains. Recently the “Better Business, Better World” report identified a market valued at minimum US$ 12 trillion a year for businesses pursuing opportunities embedded within the 17 SDGs. The report identified 60 market hotspots and 4IR technologies are crucial enablers for almost all of them. The 2018 Global Opportunity Report exhibits how a wealth of new business opportunities that arise when the risks of traditional sectors overlap with 4IR tech.
The AccentureStrategy and GeSI (Global e-Sustainability Initiative) calculates a potential US$ 9 trillion market for applying digital solutions.
The opportunities will most likely spur more R&D and recently, Microsoft allocated US$ 50 million to help environmental groups and researchers use artificial intelligence, machine learning and a variety of the company’s cloud-based tools to further their eco-causes. Besides generating publicity around the issues faced, Microsoft hopes it will spur breakthroughs in conservation science, also benefiting businesses.
Regional and country opportunities
Germany: Set up its “Industrie 4.0” initiative to “establish Germany as a lead market and provider of advanced manufacturing solutions”.
UK: Recently launched a national plan to improve access to data, AI skills and AI research.
Kenya: Is well-positioned to adopt innovative agricultural technologies and systems such as vertical farming and precision agriculture to bolster yields and reduce risks.
China: Their monumental “A Next Generation Artificial Intelligence Development Plan” sets out to build China’s first-mover advantage in the development of AI, to accelerate the construction of an innovative nation and global power in science and technology. For its efforts, China is expected to reap up to US$ 7 trillion in GDP gains by 2030 from AI investments.
Asia Pacific: The region as a whole is particularly receptive to innovations in production in the automotive and electronic industries. International partnerships, a stronger and more secure ICT infrastructure and upskilling the workforce to embrace new tech innovations is key to capitalizing on the potential of more innovative and sustainable manufacturing methods.
The Americas (especially Argentina and Mexico): Of particular high demand in the Americas are meat products. Argentina takes the cake for the highest per-capita consumption of meat but the US is also notorious for its affinity for meat. These ingredients are a recipe for upstream innovations in the food and beverage industry, such as lab-grown meat and CRISPR gene editing tools which if mainstreamed, could drastically reduce resource usage and GHG emissions.
For more in depth reads, it is recommended to consult World Economic Forum’s report on the 4IR tech driving sustainable production systems.
The roadblocks
Although the opportunities are universally recognized, they are however (very) far from applied universally.
In reviewing the reports, we dug out the most salient and recurrent obstacles to embracing 4IR technology potential:
- Need for breaking down organizational and sectoral (even societal) silos
- Regulatory challenges and delays, and lack of adequate regulation
- Privacy and confidentiality concerns
- Budget and lack of financial resources
- General uncertainty and distrust among internal organization culture and consumers
- Concern about workers’ and consumers’ response
- Lack of understanding about 4IR tech’s capabilities and limitations
There is among the reports, however, a general consensus that most of these barriers can be overcome – and will be over time.
The guidance, tools, and recommendations
A lot of guidance can be discerned from the bulk of reports, and we have highlighted the tools and recommendations that we found particularly useful to strategically implement 4IR tech for triple bottom line purposes.
However, because insights, tools, and recommendations might differ according to sector we present both general guidelines and sector-specific reports.
A particularly useful resource is AccentureStrategy and EconSense’s co-authored, practical “how-to” handbook for managers on how to improve their companies’ impact on SDGs while harnessing the power of digitalization.
The handbook outlines 7 practices for managers:
- Co-innovate with suppliers
- Design for SDG impact and consider digitally enabled business models
- Enable users to harness sustainability benefits during products/service use
- Pursue SDG-oriented market strategy
- Integrate sustainability in products
- Re- and upskill employees to integrate SDGs in decision-making
- Advocate for SDG-supportive policies
A recent Deloitte report from November 2017 The Fourth Industrial Revolution is Now: Are You Ready? identified four key considerations for businesses when working with 4IR tech:
- The evolving needs and expectations of the customer
Customers have more knowledge, more data and more choice – companies must redesign operating models and platforms to meet changing customer needs. Businesses must optimize, digitize and modernize core processes to achieve operational excellence, whilst always putting the customer first - The unstoppable force of automation, which is reshaping the world of human work
It is no longer just repetitive processes that can be automated, cognitive technologies are now automating some elements of human decision making. Businesses must identify opportunities for automation and leverage their augmented workforce. - Alliances and partnerships
Fourth Revolution technologies enable more collaboration, and the opportunity for businesses to optimize their global footprint and networks. Businesses must identify opportunities for collaboration, both internally within existing teams and externally and build alliances and partnerships between providers and across borders to deliver value. - The need to build a new, leaner cost structure that will keep businesses competitive in the 4IR
Businesses must redefine their cost structure to enable them to reinvest for growth, reinvest for customer experience, reinvest for transformation and reinvest for the future.
The Reshaping Business With Artificial Intelligence report offers some specific AI management guidelines:
- Develop an intuitive understanding of AI
It is not a good idea to visit Silicon Valley and get marveled by robots and drones. It is much better to attend online courses and learn the basics. - Organize for AI
Hybrid organizational models of centralized and decentralized units are preferred to get starting and unlock the AI potential. The challenge is to make a diverse group of technical people, technical people with business background, and consultants or project managers to work together. - Rethink the competitive landscape
It will require new partners and completely new forms of collaboration to gain the privileged access to data.
The report highlighted the need to ensure consumer trust, perform an AI “health check”, brace for uncertainty, adopt scenario-based planning, and add a workforce focus.
A recurrent reminder from almost all reports: Before the tech orgie sets in, we must always place humans as the end of all 4IR tech transition, not as the means. We must build a Silicon “Value” parallel to the technological advances we are witnessing at the moment.
These are the reports we read through – now you can skip them! If you want to dive deeper into it, see our recommendations:
The Sustainian’s top recommendations:
How Companies can Improve their Impact on the Sustainable Development Goals (SDGs) and Harness the Power of Digitalization. A Practical Handbook for Managers. Accenture Strategy (2017)
Innovation for the Earth Harnessing technological breakthroughs for people and the planet, PWC (2017)
Reshaping Business with Artificial Intelligence, MIT Sloan Management Review and The Boston Consulting Group (2017)
Harnessing the Fourth Industrial Revolution for the Earth, World Economic Forum (2017)
Harnessing Artificial Intelligence for the Earth, World Economic Forum (2018)
Internet of Things: Guidelines for Sustainability, World Economic Forum (2018)
Smart Cities: Digital Solutions For A More Livable Future, McKinsey & Company (2018)
Digital Transformation Initiative: Unlocking $100 Trillion for Business and Society from Digital Transformation, World Economic Forum, Accenture (2018)
Global e-Sustainability Initiative (GeSI)
General resources:
2018 AI predictions 8 insights to shape business strategy, PWC
The Fourth Revolution is now: are you ready? Future of Operations, Deloitte (2018)
Why Artificial Intelligence is the Future of Growth, Accenture 2016
Artificial Intelligence in the Real World: the business case takes shape, The Economist Intelligence Unit (2016)
Artificial Intelligence For Business, The Raconteur (2018)
Technology For People: The Era of the Intelligent Enterprise, Accenture (2017)
AI for Good Global Summit Report, XPRIZE (2017)
Human + Machine: Reimagining Work in the Age of AI, Paul R. Daugherty, H. James Wilson (2018)
Fourth Industrial Revolution for the Earth, PwC (2017)
Digital Trust in the IoT Era, Accenture (2015)
Breakthrough Business Models: Exponentially More Social, Lean, Integrated and Circular, Volans, The Business and Sustainable Development Commission, 2016
Singularity University
DeepMind research platform
The Internet of things: Mapping the Value Behind the Hype, McKinsey & Company (2015)
SDG Index and Dashboards Report 2018: Global Responsibilities Implementing the Goals, Bertelsmann Stiftung and Sustainable Development Solutions Network
Sector-specific resources:
Supply chain management
AI and Robotics Automation in Consumer-Driven Supply Chains, The Consumer Goods Forum and PA Consulting (2017)
Driving the Sustainability of Production Systems with Fourth Industrial Revolution Innovation, World Economic Forum (2018)
Cities
Harnessing the Fourth Industrial Revolution for Sustainable Emerging Cities, World Economic Forum (2017)
Smart Cities: Digital Solutions For A More Livable Future, McKinsey & Company (2018)
Energy
More Power to the Energy and the Utilities Business, From AI, Infosys (2017)
Food & Agriculture
Future of Food & Beverage, The Raconteur (2017)
Harnessing the Fourth Industrial Revolution for Life on Land, World Economic Forum (2017)
Water
Harnessing the Fourth Industrial Revolution for Oceans, World Economic Forum (2017)
Finance
Social aid
Development Co-operation Report 2017: Data for Development, OECD
Hack the Future of Development Aid, Sustainia & MFA Denmark & Coinify (2017)